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Now available on-demand! Getting clients on board with complete care You'll learn how to: -Position your team as clients' first source for pet health advice Click here to watch the archived Web seminar. And don't forget to check out the online learning module--worth 1 hour of CE credit! |
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Building team cohesiveness You need a strong team and a consistent message to deliver proper care to your clients. Use these tested-under-fire tips to smooth over conflict and improve team communication. Stay tuned for Part II: A 45-minute interactive learning module followed by a 15-minute CE quiz worth one hour of CE credit! Available on-demand immediately following the live event!** |
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Preparing for the unexpected On any given day, your team could face challenges ranging from a sick technician to a natural disaster. Take these steps to be as prepared as possible when the unexpected hits. Stay tuned for Part II: A 45-minute interactive learning module followed by a 15-minute CE quiz worth one hour of CE credit! Available on-demand immediately following the live event!** |
*This c ourse meets the requirements for 1.0 hours of continuing education credit in jurisdictions which recognize AAVSB RACE approval; however participants should be aware that some boards have limitations on the number of hours accepted in certain categories and/or restrictions on certain methods of delivery of continuing education. Call Advanstar Communications for further information, 913-871-3876 **This course has been submitted (but not yet approved) for 1.00 hours of continuing education credit in jurisdictions which recognize AAVSB’s RACE approval; however participants should be aware that some boards have limitations on the number of hours accepted in certain categories and/or restrictions on certain methods of delivery of continuing education. Call Advanstar Communications for further information, 913-871-3876. |
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Sheila Grosdidier,
BS, RVT Get the phone: Archived Presentation |
Karen Felsted,
DVM, CPA, MS, CVPM Don't let fees escape |
Cindy Adams,
PhD, MSW How to defuse |
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Karl Salzsieder,
JD Lawsuits: |
Fred Metzger,
DVM Make wellness |
Ernest E. Ward,
DVM Pet obesity: |
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Debbie Allan Gair,
CVPM What's your communication style? |
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